Refund Policy

A listing is a digital advertising placement that goes live as soon as payment settles. Here is exactly when money comes back.

We refund in full

• Your submission is rejected at review (all listings above ₹5,000 are reviewed) — refunded within 5–7 working days.
• You were charged twice for the same spot — the duplicate charge is refunded.
• Payment settled but the listing never appeared on the board because of a fault on our side.
• We shut the board down or remove your city board while your listing is live — refunded pro rata for the unserved period.

We do not refund

• Someone paid more and took a higher position. That is how the board works and it is disclosed before you pay.
• Your listing received fewer clicks than you hoped. No traffic volume is promised.
• Your listing was removed for breaching the terms — for example prohibited content, or a destination link that changed to prohibited content after approval.
• You changed your mind after the listing went live.

How to request one

Write to us from the contact page with the payment reference and the listing link. We reply within 2 working days. Approved refunds are returned to the original payment method by our payment provider.